Create Account Login

Submit Once. We Do The Rest.

Our 3-step system sends professional requests and follows up automatically until your HOA responds.

Maintenance Request Form

Live Demo - Secure HOA Communication Platform

Status: Open
Submitted: Dec 25, 2025 at 3:45 PM
Response Time: 17 hours, 30 minutes
Messages: 4 total
Message From
Name
Sarah Martinez
Address
456 Oak Lane, Unit 12B
HOA/Community
Riverside Commons HOA

Message Details

Pool Equipment Malfunction
Main community pool near clubhouse
High - Affecting Multiple Residents
December 25, 2025
The pool filter system has been making loud grinding noises for the past 3 days. Water pressure has dropped significantly and the filter basket shows excessive debris buildup. Several residents have mentioned the water quality looks murky.
pool-filter-damage.jpg
2.4 MB
warranty-info.pdf
156 KB

Conversation History

SM
Sarah Martinez Dec 25, 2025 at 3:45 PM

The pool filter system has been making loud grinding noises for the past 3 days. Water pressure has dropped significantly and the filter basket shows excessive debris buildup. Several residents have mentioned the water quality looks murky.

MG
Property Manager Dec 26, 2025 at 9:15 AM

Thank you for reporting this issue, Sarah. I've reviewed your maintenance request and this definitely needs immediate attention. I've scheduled our certified pool maintenance team to inspect the filter system tomorrow morning at 8:00 AM. They'll diagnose the issue and provide a repair estimate. I'll update you as soon as the inspection is complete.

SM
Sarah Martinez Dec 26, 2025 at 11:30 AM

Thank you for the quick response! I appreciate you getting the maintenance team scheduled so quickly. Will someone notify me when they arrive, or should I plan to be home at 8 AM?

MG
Property Manager Dec 26, 2025 at 2:45 PM

No need to be home - this is a common area repair, so the team will work on the pool equipment directly. However, I'll have them send you a text when they arrive and another when the work is complete. You should receive an update by tomorrow afternoon with the inspection results and repair timeline.

Your Response

How to Respond
Type a message below as if you're the HOA management responding to Sarah. You can also attach files if needed. This is a demo - no email will be sent.
Provide a detailed response to the form submitter
This will be used to identify you and for any follow-up communications
Upload supporting documents, images, or other relevant files